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Spa Policy

SPA OPENING HOURS
Monday through Friday: 8 a.m. - 8 p.m.
Saturday: 8 a.m. - 6 p.m.
Sunday: please contact us for opening hours

SPA APPOINTMENTS
Because our Spa services are very popular, we recommend taht you make your reservations as far as possible in advance. We require a credit card number for all appointments. PLEASE read our cancellation policy below. All Spa services are subject to availability and prices are subject to change without notice.

CANCELLATION POLICY
As is standard in the industry, we reserve the right to charge a cancellation fee. For all treatments cancelled less than 24 hours prior to your scheduled appointment time, we will charge a 50% cancellation fee. Regrettably, appointments cancelled less than 4 hours prior to your scheduled appointment time, and "no shows" will result in a 100% charge.

LATE ARRIVAL POLICY
As a courtesy to other clients, therapies must conclude at their scheduled finishing time. If you arrive late for your appointment, it is most likely that we will not be able to extend your appointment beyond the time you have chosen to schedule with us. We encourage all of our clients to arrive 10 to 15 minutes in advance. You can enjoy a nice cup of warm herbal tea or a refreshing glass of cold water in our lounge area, or you can make use of our Swiss Shower facilities or the Dry Sauna prior to your treatment(s).

SPECIAL NEEDS
At the Good Life Spa we take your health and comfort very seriously. Our clients’ satisfaction is our greatest objective. Please let us know if you have specific concerns, needs, or questions. If you have skin sensitivities, allergies, or medical conditions please let us know when making your appointment and when you are introduced to your therapist.

AGE POLICY
The atmosphere of our Spa and Fitness Center has been designed for adults. Any guest 15 years or younger must be accompanied by an adult. For their safety, children 12 years and younger will only be permitted in the Fitness Center while receiving one-on-one fitness instruction under the constant supervision of their parents.

PERSONAL POSSESSIONS
We regret that we cannot be responsible for the loss of or damage to personal articles. Though small lockers are provided upon availability, we recommend that you do not bring or wear jewelry, or any other items of value, as we ask you to remove them for your treatment. We also kindly request that cellphones are switched off while you are enjoying a treatment, or simply waiting in the lounge area.